At Tripzoas, we understand that travel plans can change unexpectedly. That’s why we prioritize flexibility, clarity, and a hassle-free experience for cancellations, flight changes, and refunds. Please read our updated policy carefully to ensure smooth processing of any modifications to your booking.

1. Flight Cancellations

Free Cancellation Window: You can cancel your flight within 24 hours of booking to receive a full refund with no fees. This allows you to make travel decisions without worry.

Non-Refundable Tickets: Some fares may be partially refundable or completely non-refundable depending on airline policies. Always review fare rules before completing your booking.

Cancellation Fees: Beyond the 24-hour window, airline-specific charges may apply. Fees vary based on ticket type, airline rules, and timing of cancellation.

2. How to Cancel Your Flight

To cancel a booking, reach out to the Tripzoas Customer Support Team:

  • Email: support@tripzoas.com

  • Phone: +1 888-889-1411

  • Address: 5 Peachtree Rd NE, Atlanta, GA 30309, USA

Tip: Keep your booking reference handy to speed up the cancellation process.

3. Refunds

Refund Timeline: Eligible refunds are processed to your original payment method. Refunds usually take 7–14 business days, depending on your bank or payment provider.

Partial Refunds: For non-refundable tickets, partial refunds (if available) will follow airline fare rules and ticket conditions.

4. Flight Changes & Rescheduling

Need to adjust your travel plans? Tripzoas can help with flight changes:

  • Change Fees: Airline fees may apply depending on fare rules.

  • Availability: New flight dates or routes are subject to airline approval.

Our support team is ready to guide you through rescheduling to ensure minimal disruption to your journey.

5. Special Circumstances

We recognize that unforeseen events can impact travel. In cases such as:

  • Medical emergencies

  • Natural disasters

  • Government-imposed travel restrictions

Tripzoas will collaborate with the airline to arrange refunds, travel credits, or rebooking options. Documentation may be required to verify the situation.

6. Non-Refundable Charges

Please note that certain fees are non-refundable, including:

  • Service charges

  • Booking fees

  • Administrative costs

These charges apply regardless of cancellation or flight change.

7. How to Request Modifications or Refunds

For cancellations, flight changes, or refunds:

  • Contact the Tripzoas support team

  • Provide your booking reference and details

  • Our team will guide you through each step for a smooth resolution

8. Need Assistance?

Tripzoas offers 24/7 customer support to ensure peace of mind during your travel experience:

  • Email: support@tripzoas.com

  • Phone: +1 888-889-1411

  • Address: 456 Piedmont Ave NE, Atlanta, GA 30308, USA

Why Book with Tripzoas?

With Tripzoas, you can book flights confidently. Our flexible cancellation policies, transparent refund procedures, and round-the-clock support ensure that your travel plans are stress-free. Enjoy the journey knowing that Tripzoas is here to help at every step.

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