Privacy Policy

Tripzoas (“we,” “our,” or “the site”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it. It applies to all users accessing our services within the United States.

The types of personal data we may collect include your name, date of birth, contact details (address, email, and phone number), identification details (such as passport information, if applicable), payment details (billing address, partial card digits, transaction references), and travel preferences. We collect only what is necessary to complete bookings and deliver our services.

Technical information may also be collected automatically, such as your IP address, browser type, operating system, device identifiers, and browsing sessions. This helps us maintain site functionality, improve performance, and ensure security.

We use the information we collect to process cruise bookings, provide customer support, confirm reservations, issue travel documents, verify payments, prevent fraudulent activity, and comply with legal obligations. With your consent, we may also send you updates or notifications about your bookings.

Your personal information will never be sold or shared unnecessarily. We only share it with trusted third parties who assist in providing our services — such as cruise operators, payment processors, travel insurance providers, and government authorities where legally required. These third parties are expected to maintain strict confidentiality and security standards.

We retain your data only for as long as necessary — for booking fulfillment, legal compliance, and record-keeping. When your information is no longer required, it will be securely deleted or anonymized to prevent misuse.

We employ technical and organizational measures to protect your data, including encryption, restricted access, and regular security audits. While we take extensive precautions, no online platform can guarantee complete security; users are advised to maintain strong passwords and protect their account credentials.

Our services are not intended for minors. If we discover that personal information of a child has been collected without consent, we will promptly remove such data from our systems. Parents or guardians should supervise online activity related to bookings.

You have the right to access, correct, or request deletion of your personal data, subject to legal and operational restrictions. We may verify your identity before processing such requests to protect your account and privacy.

In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable U.S. data protection laws. Our goal is always to minimize impact and take corrective action promptly.

Tripzoas reserves the right to update or modify this Privacy Policy at any time to reflect legal, operational, or regulatory changes. Major updates will be clearly communicated through appropriate channels.

For any questions, concerns, or complaints about this policy or your data, you may contact our customer service team. We take all privacy-related inquiries seriously and aim to resolve them in a timely and fair manner.